2020 Kia Sedona for Sale in Houston, TX

2020 Kia Sedona EX


2020 Kia Sedona

Starting at $33,700.00

0% APR
66
Months

KMF Low APR Program (2020 Kia Sedona EX)
Expires 07/06/2020

66 monthly payments of $15.15 for each $1,000 borrowed.

Additional Vehicle Information

  • Features
  • Specs
  • Packages

Features

Features

  • Mechanical
  • Safety
  • Technology
  • Exterior
  • Comfort
  • Interior

Mechanical

Engine

Battery rating 660 CCA
Battery saver
Alternator 150 amps
Battery maintenance-free

Brakes

Rear brake type disc
Rear brake diameter 11.9
Front brake diameter 12.6
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas

Stability and Traction

Stability control
Traction control
Hill holder control

Drivetrain

Axle ratio 3.51

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Impact sensor door unlock
Body side reinforcements side impact door beams
Camera system rearview
Impact absorbing bumpers
Parking sensors rear, front
Blind spot safety sensor/alert
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Front airbags dual
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Security

Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors
Power door locks auto-locking

Mirrors

Side mirrors integrated turn signals
Side mirror adjustments power, manual folding

Technology

Audio System

Radio voice operated, touch screen display, AM/FM
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app Pandora
Antenna type diversity, mast
Total speakers 6
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Smart device app function vehicle location, maintenance status, lock operation, maintenance scheduling
Wireless data link Bluetooth
Phone voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search, app marketplace integration
Infotainment UVO, Apple CarPlay ready, Android Auto ready
Infotainment screen size 7 in.

Instrumentation

Instrument cluster screen size 3.5 in.
Trip computer
Electroluminescent instrumentation
Driver information system
Clock
Gauge tachometer
Multi-functional information center
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer

Exterior

Exterior Features

Exhaust hidden
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color chrome surround, black
Exhaust tip color stainless-steel
Rear bumper color body-color
Window trim chrome

Tires and Rims

Spare tire size temporary
Tire type all season
Wheels alloy
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Lights

Daytime running lights
Taillights rear center spoiler
Headlights auto delay off, auto on/off, halogen

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass
Solar-tinted glass front

Doors

Side door type dual power sliding
Liftgate window fixed
Rear door type liftgate

Roof

Roof rails
Roof rails color silver

Comfort

Convenience Features

Wireless charging station front
Cupholders front, third row, 12, rear
Steering wheel tilt and telescopic
Sunshade side window
Power outlet(s) 12V cargo area, center console, two 12V front
One-touch windows 1
Reading lights front, rear
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Cruise control
Power steering
Retained accessory power
Power windows lockout button
Courtesy lights door
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, voice control
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Center console front console with armrest and storage
Rearview mirror auto-dimming
Conversation mirror
Universal remote transmitter Homelink - garage door opener
Storage front seatback, sunglasses holder, door pockets, accessory hook

Air Conditioning

Air filtration ionizing
Rear air conditioning automatic climate control
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones single

Comfort Features

Shift knob trim leather
Steering wheel trim leather
Interior accents chrome
Armrests rear center with cupholders, rear outboard seats
Floor material carpet
Door sill trim scuff plate

Interior

Seats

Driver seat power adjustments height, 8, lumbar, reclining
Third row headrests 3, adjustable
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Passenger seat manual adjustments 4, reclining
Front headrests 2, adjustable
Third row seat type 40-60 split bench
Front seat type bucket
Rear seat type 40-20-40 split bench, folding removable center seat
Rear seat manual adjustments reclining
Upholstery leather-trimmed
Third row seat folding fold flat into floor, split
Rear seat folding folds up
Rear seat sliding

Seatbelts

Seatbelt pretensioners front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Steering ratio 16.0
Turns lock-to-lock 3.2

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 8
Max Seating 8
Head Room (front) 39.8 in
Head Room (rear) 39.4 in
Hip Room (front) 59.3 in
Hip Room (rear) 66.1 in
Shoulder Room (front) 63.9 in
Shoulder Room (rear) 63.1 in
Leg Room (front) 40.9 in
Leg Room (rear) 41.1 in
Seating Rows 3
Head Room (third row) 38.9 in
Hip Room (third row) 50 in
Shoulder Room (third row) 59.4 in
Leg Room (third row) 34.8 in

Measurements of Size & Shape

Length 201.4 in
Width 89.3 in
Width (without mirrors) 78.1 in
Height 69.1 in
Wheelbase 120.5 in
Ground Clearance 6.7 in
Angle of Approach 15.8 degrees
Angle of Departure 19.9 degrees
Track Width (front) 68.5 in
Track Width (rear) 68.8 in

Measurements of Weight

Gross Vehicle Weight Rating 6085 lbs
Gross Vehicle Weight Range 6001-7000 lbs
Curb Weight 4503 lbs
Max Towing Capacity 3500 lbs

Truck Specifications

Max Payload 1582 lbs

Interior Dimensions

Cargo Volume 33.9 cu ft
Interior Volume 199.7 cu ft
Passenger Volume 165.8 cu ft
Cargo Volume (rear seats down) 142 cu ft
Cargo Volume (third row down) 78.4 cu ft

Performance Specifications

Turning Circle 37.7 ft

Fuel Tanks

Fuel Capacity 21.1 Gallons

Wheels and Tires

Front Tire Type 235/60R18
Front Wheel Diameter 18.0 x 7.0 in
Rear Tire Type 235/60R18
Rear Wheel Diameter 18.0 x 7.0 in

Packages

1 Packages Available

expand/collapse
Premium Package
$4800

Includes driver power 4-way lumbar support, 8-way power passenger seat, front passenger chauffeur seat switch, integrated memory system with driver seat and exterior mirror presets, smart welcome and smart power liftgate, chrome exterior door handles, chrome DLO surround trim, projector beam front fog lights, solar control glass, power tilt and slide sunroof w/ sunshade, power-folding heated exterior mirrors, chrome interior door handles, metal-style door trim, carpeted floor mats, illuminated and cooling glove box, center console 110V power inverter, 2.1 Amp rapid charge USB ports (2 additional), 3rd row USB charge port, auto-dimming rearview mirror w/HomeLink, power windows w/front and rear one-touch auto up/down, tri-zone automatic climate control, 3.5-inch OLED (Organic Light Emitting Diode) gauge color information center, electronic parking brake, forward collision-avoidance assist w/pedestrian detection, forward collision warning system, lane departure warning system, driver attention warning, smart cruise control, and high performance dampers.

Crash-Test Ratings

2020 Kia Sedona VAN FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Contact Information


Awards

Award
Best Minivans for the Money (2020 Model)
- US News

Green Score

EPA Green Score ( California LEV-III ULEV70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Current Inventory

2020 Kia Sedona EX 4dr Mini-Van for Sale

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  • New 2020 Kia Sedona EX 1
  • New 2020 Kia Sedona EX 2
  • New 2020 Kia Sedona EX 3
  • New 2020 Kia Sedona EX 4
  • New 2020 Kia Sedona EX 5
  • New 2020 Kia Sedona EX 6
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  • New 2020 Kia Sedona EX 8
  • New 2020 Kia Sedona EX 9
  • New 2020 Kia Sedona EX 10
  • New 2020 Kia Sedona EX 11
Previous Vehicle PhotoNext Vehicle Photo
More Information + Less Information -
Price Includes:$4000 - Kia Customer Cash. Exp. 07/06/2020
Mileage1
TrimEX
Stock #K80447
VINKNDMB5C15L6653504
Exterior ColorVenetian Red
Interior ColorCamel
DrivetrainFWD
 
MSRP
$35,665
DeMontrond Discount
- $2,416
Rebate Offers
Kia Customer CashExp: 07/06/2020
$4000
Exp. 07/06/2020 $4000 Retail customers may be eligible for cash incentive. Incentive may not be combined with KIA Motor Finance Lease or Special APR financing. Residency restrictions apply.

Pricing Disclaimer
- $4,000
DeMontrond Price
$29,249
TOTAL SAVINGS
$6,416
Other Conditional Incentives
Military Program
Exp: 07/06/2020
Exp. 07/06/2020 $400 Active service personnel/veterans of the armed forces (US Armed Forces/Reserves active duty, retired, honorably discharged, or disabled) may receive special incentives on select vehicles. Proof of active service or discharge, current Earnings Statement, copy of honorable discharge papers or certificate, bank statement indicating pension, disability earning from United States Armed Forces or a document indicating future pension eligibility required Not transferable to friends or family members (besides spouse).
Pricing DisclaimerExp: 07/06/2020
$400
Sign Up For Price Drop Alerts
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  • New 2020 Kia Sedona EX 1
  • New 2020 Kia Sedona EX 2
  • New 2020 Kia Sedona EX 3
  • New 2020 Kia Sedona EX 4
  • New 2020 Kia Sedona EX 5
  • New 2020 Kia Sedona EX 6
  • New 2020 Kia Sedona EX 7
  • New 2020 Kia Sedona EX 8
  • New 2020 Kia Sedona EX 9
Previous Vehicle PhotoNext Vehicle Photo
More Information + Less Information -
Price Includes:$4000 - Kia Customer Cash. Exp. 07/06/2020
Mileage3
TrimEX
Stock #K80529
VINKNDMB5C18L6651939
Exterior ColorVenetian Red
Interior ColorGray
DrivetrainFWD
 
MSRP
$35,665
DeMontrond Discount
- $2,416
Rebate Offers
Kia Customer CashExp: 07/06/2020
$4000
Exp. 07/06/2020 $4000 Retail customers may be eligible for cash incentive. Incentive may not be combined with KIA Motor Finance Lease or Special APR financing. Residency restrictions apply.

Pricing Disclaimer
- $4,000
DeMontrond Price
$29,249
TOTAL SAVINGS
$6,416
Other Conditional Incentives
Military Program
Exp: 07/06/2020
Exp. 07/06/2020 $400 Active service personnel/veterans of the armed forces (US Armed Forces/Reserves active duty, retired, honorably discharged, or disabled) may receive special incentives on select vehicles. Proof of active service or discharge, current Earnings Statement, copy of honorable discharge papers or certificate, bank statement indicating pension, disability earning from United States Armed Forces or a document indicating future pension eligibility required Not transferable to friends or family members (besides spouse).
Pricing DisclaimerExp: 07/06/2020
$400
Sign Up For Price Drop Alerts
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  • New 2020 Kia Sedona EX 1
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  • New 2020 Kia Sedona EX 4
  • New 2020 Kia Sedona EX 5
  • New 2020 Kia Sedona EX 6
  • New 2020 Kia Sedona EX 7
  • New 2020 Kia Sedona EX 8
  • New 2020 Kia Sedona EX 9
  • New 2020 Kia Sedona EX 10
Previous Vehicle PhotoNext Vehicle Photo
More Information + Less Information -
Price Includes:$4000 - Kia Customer Cash. Exp. 07/06/2020
Mileage6
TrimEX
Stock #K80510
VINKNDMB5C18L6648524
Exterior ColorPantera Metal
Interior ColorGray
DrivetrainFWD
 
MSRP
$35,370
DeMontrond Discount
- $2,394
Rebate Offers
Kia Customer CashExp: 07/06/2020
$4000
Exp. 07/06/2020 $4000 Retail customers may be eligible for cash incentive. Incentive may not be combined with KIA Motor Finance Lease or Special APR financing. Residency restrictions apply.

Pricing Disclaimer
- $4,000
DeMontrond Price
$28,976
TOTAL SAVINGS
$6,394
Other Conditional Incentives
Military Program
Exp: 07/06/2020
Exp. 07/06/2020 $400 Active service personnel/veterans of the armed forces (US Armed Forces/Reserves active duty, retired, honorably discharged, or disabled) may receive special incentives on select vehicles. Proof of active service or discharge, current Earnings Statement, copy of honorable discharge papers or certificate, bank statement indicating pension, disability earning from United States Armed Forces or a document indicating future pension eligibility required Not transferable to friends or family members (besides spouse).
Pricing DisclaimerExp: 07/06/2020
$400
Sign Up For Price Drop Alerts
Compare Selected Vehicles
View More
Send to Mobile
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Print
  • New 2020 Kia Sedona EX 1
  • New 2020 Kia Sedona EX 2
  • New 2020 Kia Sedona EX 3
  • New 2020 Kia Sedona EX 4
  • New 2020 Kia Sedona EX 5
  • New 2020 Kia Sedona EX 6
  • New 2020 Kia Sedona EX 7
  • New 2020 Kia Sedona EX 8
  • New 2020 Kia Sedona EX 9
Previous Vehicle PhotoNext Vehicle Photo
More Information + Less Information -
Price Includes:$4000 - Kia Customer Cash. Exp. 07/06/2020
Mileage1
TrimEX
Stock #K80628
VINKNDMB5C13L6653971
Exterior ColorPantera Metal
Interior ColorGray
DrivetrainFWD
 
MSRP
$35,370
DeMontrond Discount
- $2,394
Rebate Offers
Kia Customer CashExp: 07/06/2020
$4000
Exp. 07/06/2020 $4000 Retail customers may be eligible for cash incentive. Incentive may not be combined with KIA Motor Finance Lease or Special APR financing. Residency restrictions apply.

Pricing Disclaimer
- $4,000
DeMontrond Price
$28,976
TOTAL SAVINGS
$6,394
Other Conditional Incentives
Military Program
Exp: 07/06/2020
Exp. 07/06/2020 $400 Active service personnel/veterans of the armed forces (US Armed Forces/Reserves active duty, retired, honorably discharged, or disabled) may receive special incentives on select vehicles. Proof of active service or discharge, current Earnings Statement, copy of honorable discharge papers or certificate, bank statement indicating pension, disability earning from United States Armed Forces or a document indicating future pension eligibility required Not transferable to friends or family members (besides spouse).
Pricing DisclaimerExp: 07/06/2020
$400
Sign Up For Price Drop Alerts
Compare Selected Vehicles
View More
Send to Mobile
Email
Print
  • New 2020 Kia Sedona EX 1
Previous Vehicle PhotoNext Vehicle Photo
More Information + Less Information -
Price Includes:$4000 - Kia Customer Cash. Exp. 07/06/2020
Mileage10
TrimEX
Stock #K80627
VINKNDMB5C16L6654743
Exterior ColorCelestial Blue
Interior ColorGray
DrivetrainFWD
 
MSRP
$35,370
DeMontrond Discount
- $2,394
Rebate Offers
Kia Customer CashExp: 07/06/2020
$4000
Exp. 07/06/2020 $4000 Retail customers may be eligible for cash incentive. Incentive may not be combined with KIA Motor Finance Lease or Special APR financing. Residency restrictions apply.

Pricing Disclaimer
- $4,000
DeMontrond Price
$28,976
TOTAL SAVINGS
$6,394
Other Conditional Incentives
Military Program
Exp: 07/06/2020
Exp. 07/06/2020 $400 Active service personnel/veterans of the armed forces (US Armed Forces/Reserves active duty, retired, honorably discharged, or disabled) may receive special incentives on select vehicles. Proof of active service or discharge, current Earnings Statement, copy of honorable discharge papers or certificate, bank statement indicating pension, disability earning from United States Armed Forces or a document indicating future pension eligibility required Not transferable to friends or family members (besides spouse).
Pricing DisclaimerExp: 07/06/2020
$400
Sign Up For Price Drop Alerts

Disclaimer

*All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice. Prices and payments do not include tax, titles, tags, finance charges, documentation charges, emissions testing charges, or other fees required by law, vehicle sellers or lending organizations.

Based on EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.

While every effort has been made to ensure display of accurate data, the vehicle listings within this website may not reflect all accurate vehicle items. Accessories and color may vary. All inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicles. Please confirm vehicle price with Dealership. See Dealership for details.

Dealership Information

Testimonials

Anthony Mason
Anthony Mason
GOOGLE
6-27-2020
Full Star Full Star Full Star Full Star Empty Star
Janet G.
YAHOO
6-17-2020
Full Star Full Star Full Star Full Star Full Star

Visited the dealership a few weeks ago to test drive the Atlas SEL Premium, Eric Raymond assisted me immediately. They didn't have any SEL's on the lot, but showed us other packages to get an... more

Cristian Silis
Cristian Silis
GOOGLE
6-16-2020
Full Star Full Star Full Star Empty Star Empty Star
Micheal Mai
Micheal Mai
GOOGLE
6-16-2020
Full Star Full Star Full Star Full Star Full Star
Ramon Castro
Ramon Castro
GOOGLE
6-15-2020
Full Star Full Star Full Star Full Star Empty Star
Marcy S.
YELP
6-15-2020
Full Star Full Star Full Star Full Star Full Star

I love my new Kia Soul that I got. Moses was very helpful, attentive, and funny. He made the stress of buying a car enjoyable. Thank you.

Cassandra H.
YELP
6-14-2020
Full Star Full Star Full Star Full Star Full Star

I had a wonderful experience from beginning to end when I went to purchase my new Kia. Everyone was very helpful and Moses Mayorga was exceptional in explaining everything about my purchase. Couldn't be happier!

Lok Pradeep
Lok Pradeep
GOOGLE
6-8-2020
Full Star Full Star Full Star Full Star Full Star
christal eldridge
christal eldridge
GOOGLE
6-7-2020
Full Star Full Star Full Star Full Star Full Star

Great service

ME
ME
GOOGLE
6-2-2020
Full Star Full Star Full Star Full Star Full Star
Isabella G.
YAHOO
5-31-2020
Full Star Full Star Full Star Full Star Full Star

Great second experience here. They are always attentive and helpful. John is the best. He goes out of his way to help you find the perfect car for a great price. Very happy with our new car.

Carlos Moreno
Carlos Moreno
GOOGLE
5-30-2020
Full Star Full Star Full Star Full Star Empty Star
ME
ME
GOOGLE
5-29-2020
Full Star Full Star Full Star Full Star Full Star
ME
ME
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star
Jose Galvan
Jose Galvan
GOOGLE
5-22-2020
Full Star Full Star Full Star Empty Star Empty Star
Cassandra J
Cassandra J
GOOGLE
4-2-2020
Full Star Full Star Full Star Full Star Full Star
Donna Mofley
Donna Mofley
GOOGLE
3-18-2020
Full Star Full Star Full Star Empty Star Empty Star

Great service

Oscar Sanchez
Oscar Sanchez
GOOGLE
3-12-2020
Full Star Full Star Full Star Full Star Full Star

Awesome service, waiting area is fully equipped with computers, tv, snacks and drinks. Service time estimate was extremely accurate. I scheduled the visit the day before via email. Would definitely recommend.

Francisco Peralta
Francisco Peralta
GOOGLE
3-7-2020
Full Star Full Star Full Star Full Star Full Star
patricia laurencin
patricia laurencin
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star
fernando pino
fernando pino
GOOGLE
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Great Volvo Dealership. John, helped me out with my car. I love my C90!

Jose Manuel Sotelo ,masor
Jose Manuel Sotelo ,masor
GOOGLE
3-2-2020
Full Star Full Star Full Star Full Star Full Star

Great customer service

steve minney
steve minney
GOOGLE
2-28-2020
Full Star Full Star Full Star Full Star Empty Star
Larry White
Larry White
GOOGLE
2-27-2020
Full Star Full Star Full Star Full Star Full Star
Maher B.
Maher B.
YAHOO
2-27-2020
Full Star Full Star Full Star Full Star Full Star

DeMontrond Volkswagen In a 21 months I bought 8 different new cars from different dealers, NO dealers treated me at their best like DeMontrond Volkswagen in Houston. They made me come back within... more

Rob Litaker
Rob Litaker
GOOGLE
2-26-2020
Full Star Full Star Full Star Empty Star Empty Star
T Pierre Brown
T Pierre Brown
GOOGLE
2-22-2020
Full Star Full Star Full Star Full Star Empty Star

"I recommended a CU preferred Dealer"

Problem Solved!
DEALERRATER
2-22-2020
Full Star Full Star Full Star Full Star Empty Star

UPDATE: After the bad experience over the weekend, Monday Martin Carbajal, new car sales manager reached out and asked for a chance to make the situation right. He offered to provide a drive-out price as requested and went the extra mile to put together an acceptable quote and even sent a sales order showing the price details. My son chose to pursue the offer because of price and the "warranty forever". He purchased the car Monday night with Martin's help. Martin really stepped up, genuinely apologizing for the situation and worked hard to correct the bad experience and turned it around. I appreciate Martin pushing to convert what was a disappointing exchange into a satisfying transaction. The dealer won't get 5 stars because the situation should never have happened but Martin did turn it around and HE deserves 5 stars. ORIGINAL REVIEW: I recommended my son to a Shell Federal Credit Union "preferred" dealership, DeMontrond Kia and have come to regret the whole experience. DeMontrond Kia had a Sorento listed via Cars.com that was listed less than any other EX models on the site @ $28,712. He went to the dealership with an approval letter from the Credit Union. When he arrived, the salesperson he met was very nice but said that was the maximum lowest price with all available rebates and incentive deals and that the car price for my son was actually $33,500. They left the dealership having felt "baited and switched". Later the same day, I submitted an online request for a price and was emailed by the Internet Manger of the dealership Thom R. asking how he could help. I explained my son's experience and asked for a drive-out price on the specific car stock # if indeed the advertised Cars.com price was NOT actually the price. He responded with an excuse that the "price you saw earlier was a mistake where the website was using all available rebates and actually double dipping one of the rebates." He then listed the pricing of the car with available rebates and incentives with a drive-out price of $29,112. I noticed that my son would not qualify for the Loyalty discount of $1500 and asked if he would still honor the drive-out price of $30,612. He replied that "Yes all they would lose is the $1,500 owner loyalty. So yes $30,612 Drive out." I replied that the pricing was acceptable for the specific stock number at the stated drive-out price of $30,612 and asked how we needed to secure the car. He offered that he could come do the paperwork and take the car and they would finish with the Credit Union on Monday. I replied that He would head to the dealership and thanked him for making the earlier bad experience right again. At almost the same time I was replying, he replied that "Iโ€™m sorry itโ€™s the sell price of $30,612 plus TT&l". I replied that I had asked for the drive-out price at the beginning and that he himself had referenced "drive-out" price twice in our email exchange. I asked him to honor the price he had quoted as drive-out but he refused. I plan to submit a request to have this dealership removed from my Credit Union's preferred dealer list. If the list indeed exists to provide customers with dealers committed to an honest car-buying experience and not "pay to play", I am hopeful they will be removed. I was forced to select 1 star, they deserved NONE.

Austin Crump
Austin Crump
GOOGLE
2-16-2020
Full Star Full Star Full Star Full Star Empty Star
Mara Cooper
Mara Cooper
GOOGLE
2-15-2020
Full Star Full Star Full Star Full Star Empty Star

Mary in Service provides outstanding customer service with a smile.

R Cory Davis
R Cory Davis
GOOGLE
2-13-2020
Full Star Full Star Full Star Empty Star Empty Star
D Coleman
D Coleman
GOOGLE
2-12-2020
Full Star Full Star Full Star Full Star Full Star
Olives Cisco
Olives Cisco
GOOGLE
2-11-2020
Full Star Full Star Full Star Empty Star Empty Star
alonso lopez
alonso lopez
GOOGLE
2-7-2020
Full Star Full Star Full Star Full Star Full Star

(Translated by Google) I only went to see the cartoons with no intention of burning. And I told them. and even then they never took off from me for what I needed ... that's what I call first class service (Original) solo fui a ver lis cartos sin intencion de comorar. y se los dije. y ahun asi nunca se despegaron de mi para lo que necesitara.. a eso le llamo servicio de primera

Anna Moore
Anna Moore
GOOGLE
2-4-2020
Full Star Full Star Full Star Full Star Full Star

This establishment is sooooo PROFESSIONAL!!! I don't care what's wrong with my KIA Sorento, Demontron is going to take care of it. Maurice, KC & Clint are freaking PHENOMENAL!!! If you want GREAT customer service, ask for one of these 3 ppl. You won't be disappointed. There is one other young man whose name escapes me. However, I took my vehicle to be serviced for a couple of minor fixes and the young man told me that there was a recall on my car so that it too could be repaired. I'm so impressed with how family oriented KIA is. They're patient, kind and courteous. Forever a KIA customer ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐ŸŒน

"I left 2 messages over 2 wk period for used car manager..."

Needs help in 2020
DEALERRATER
2-4-2020
Full Star Full Star Full Star Empty Star Empty Star

I left 2 messages over 2 wk period for used car manager and when i tried again to get connected to customer service i was disconnected. Can dealer respond here with good phone number to call and receive help? I see other dealers have posted phone numbers that go directly to customer service department. I purchased used car 12/6/19 and need some help.

"Thank you for the customer service contact information...."

Needs help in 2020
DEALERRATER
2-4-2020
Full Star Full Star Full Star Empty Star Empty Star

Thank you for the customer service contact information. I just sent an email and will hopefully hear back soon. Itโ€™s just so hard to be able to speak with the right individual so I am hopeful this email address will help that happen.

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